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30 Days return policy
CUSTOMER SERVICE
Email us: info@motiongamer.co.uk
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Call us: (01424) 584 211
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email info@motiongamer.co.uk to request a refund and we will assign you a tracking number.
- Include in your package a signed letter stating the reason for your return and the original receipt.
- Mail your returned item to:
Motion Gamer Ltd
5, Highland Gardens St.
Leonards on Sea
Hastings, East Sussex
(01424) 584 211
Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Exchanges
If your purchase is in like new condition, you may exchange your purchase for a different item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Payment Policy
Accepted Methods of Payment
- Paypal
- Credit Card (Visa, Master Card, American Express, Discover)
- Credit Card Charges may apply.
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address
Motion Gamer Ltd
5 Highland Gardens,
St Leonards on Sea
Hastings, East Sussex
TN38 0HT
Estimated time of arrival information can be obtained by calling our customer services line : (01424) 584 211
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to review your order in the checkout area.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.